Get help with HSE Dashboard

Contact product support

For suspected security, privacy or data-isolation incidents, use the dedicated security reporting path.

Issues suitable for product support

• account access or sign-in difficulty;
• a product defect or failed workflow;
• billing status or product-access difficulty;
• email or notification delivery;
• an AI-related product issue; or
• a general product-support question.

Keep the first message safe and useful

Do not include passwords, API keys, authentication or MFA codes, or unnecessary sensitive HSE or health information. Start with the minimum information needed to understand the issue.

Useful diagnostics include the approximate time, the affected feature, the visible error and non-sensitive steps that reproduce the problem. Remove customer records, credentials and private evidence unless a secure follow-up specifically requires them.